Refund Policy

Official Statement

All purchases made through UniCou are final and non-refundable.

UniCou operates as a global reseller of third-party products and services, including but not limited to digital assets, vouchers, course content, exam bookings, and related services provided by associated companies.

No Refunds After Delivery

Due to the nature of our products:

All digital products, vouchers, and services are non-refundable once delivered, accessed, or issued
This applies to all payment methods, including Stripe, PayPal, debit/credit cards, and bank transfers

Voucher & Digital Product Liability

Vouchers and digital products are one-time usable and transferable upon access
Any person with access to the delivered voucher/product may use it
The customer is solely responsible for securing their purchase

UniCou shall not be liable for:

Unauthorized use, sharing, or loss
Redemption by any third party after delivery

Voucher & Digital Product Liability

Vouchers and digital products are one-time usable and transferable upon access
Any person with access to the delivered voucher/product may use it
The customer is solely responsible for securing their purchase

Third-Party Services Disclaimer

All courses, exams, certifications, and related services are delivered by associated partner companies.

These providers are solely responsible for:
- Service delivery
- Scheduling, exam arrangements, and results
- Customer support and complaint handling

UniCou:

Does not control, influence, or interfere with partner policies
Bears no responsibility for third-party service outcomes or disputes

Payments & Chargebacks

By completing a purchase, you:

Agree that the transaction is non-refundable and final
Accept that chargebacks or payment disputes without valid grounds may result in:
- Immediate suspension of services
- Legal action or recovery proceedings where applicable